We Are Here for You
Get in Touch
Have a question about a puppy, our process, or anything else? We would love to hear from you. Every family matters, and our concierge team is ready to help.
Send Us a Message
Fill out the form below and a member of our concierge team will get back to you within 24 hours. All inquiries are sent directly to pupsofhope@gmail.com and (513) 278-7792.
Contact Details
Mailing Address
Pups of Hope
PO Box 185
Julian, CA 92036
Support Hours
Monday – Friday: 8:00 AM – 8:00 PM PST
Saturday: 9:00 AM – 5:00 PM PST
Sunday: 10:00 AM – 4:00 PM PST
Delivery Support
Ground and air travel options available for puppy delivery nationwide. Contact us for a personalized shipping quote.
We Deliver Nationwide
Ground and Air Delivery Available
No matter where you are in the United States, we can deliver your puppy safely to your door. Our climate-controlled ground transport and Nannie Concierge in-cabin air travel options ensure your new family member arrives happy, healthy, and stress-free.
Frequently Asked
Quick answers before you reach out.
How quickly will I hear back after submitting the contact form?
Our concierge team responds to every inquiry within 24 hours on business days. During weekends, allow up to 48 hours for a reply.
Can I visit puppies in person before adopting?
Yes. We coordinate in-person visits with verified breeders, rescues, and shelters whenever possible. Contact us to schedule a meet-and-greet.
What delivery options do you offer?
We offer both ground and air travel options nationwide. Ground transport uses climate-controlled vehicles with trained handlers, while air delivery is available for longer distances. Pricing varies by distance and puppy size.
Do you accept Klarna or other financing options?
We accept all major credit cards through Stripe and offer Klarna Pay in 4, which lets you split your payment into four interest-free installments. Select Klarna at checkout.
How do I register as a breeder, rescue, or foster?
Head to our Partner Registration page and choose your role. Complete the application, connect your Stripe account, and once approved by our team you will receive your own dashboard to start listing puppies.
Ready to Find Your Perfect Puppy?
Browse our available puppies or join the waiting list for upcoming litters.